A Michigan-based customer service company announced Wednesday it plans to open a new call center in Greenville County, creating more than 270 jobs.
Morley Services said it plans to invest $1.7 million into an existing facility near Mauldin and convert it into a customer contact center. The company handles customer service on behalf of other businesses it has as clients. The new 25,000-square-foot facility is expected to begin hiring for the new positions immediately. According to a release from the state Department of Commerce, Morley’s product groups include business process outsourcing (BPO), meetings and incentives, and exhibits and displays.
“Morley is excited to join the Upstate community by opening our new customer contact center in Greenville County,” company president and CEO Paul Furlo said in a statement. “We are overwhelmed by the gracious welcome that we have received from this vibrant community and look forward to actively supporting our shared prosperity.”
The company is receiving job development tax credits from the state, but is not receiving the normal fee-in-lieu of taxes, according to Greenville Area Development Corporation President. J. Mark Farris. He said Morley marks a recent trend of several customer service centers moving to open in the Upstate, including Sitel’s announcement of a new Spartanburg County facility in May.
“I think this is a signaled evolution of our economy here in Greenville County,” Farris told South Carolina Radio Network. “Manufacturing is critically important to us, but the fact that we’re seeing more and more office projects is a good sign that we’re beginning to diversify. I think that’s always good, especially when things begin to get dynamic in the global economy.”
Hiring is underway for the new jobs at www.morleyjob.com.