Progress Energy alerting its Carolinas customers about a new utility bill payment scam. According to reports to the Better Business Bureau, scammers claim that President Obama will pay customers’ utility bills through a new federal program. Progress Energy has received reports of customers who have been contacted about this scam in its Carolinas and Florida service territories.
Customers have been contacted in person and through fliers, social media and text messages which say that in order receive tax credits, customers must give their Social Security and bank routing numbers. In return, customers are given a false bank routing number that will supposedly pay their utility bills. The victims have given out important personal information and are fooled into thinking they have paid their bills.
Progress Energy emphasizes that it does not contact customers to obtain personally identifiable information.
Another scam they are warning about involves bogus workers going door-to-door unannounced and asking to enter to perform work or provide a service.
The company encourages customers and others not to open their door for utility workers unless they can confirm the person’s identity. Progress Energy employees carry company identification badges with photographs. But because identification badges, vehicle signs and clothing can be fabricated to look authentic, none of these is sufficient to verify a person’s identity.