South Carolina officials say they are close to hiring a new company to help taxpayers whose sensitive information was compromised in last year’s Department of Revenue hacking.
Budget and Control Board director Marcia Adams said Monday that the state intends to award Texas-based CSIdentity Corp., (CSID) the next contract for free credit monitoring. The protection help for nearly 1.5 million residents had previously been offered by Experian, but the company did not re-bid this year.
Experian won a no-bid contract for $12 million in the aftermath of the hacking last fall. The new contract with CSIdentity would require the state to pay up to $8.5 million. The five losing bids would have 10 days to protest the decision.
Department of Revenue officials say the CSIdentity deal would also provide more help for those who enroll. In addition to the credit monitoring offered under the previous contract, the DOR announcement states CSID would provide black market monitoring to detect more advance warning of fraud. The company’s Identity Theft Restoration Services will also restore the individual’s identity to a pre-compromised state.
“In a world where technology is ever-evolving, CSID offers more than credit protection services by providing the added protection of identity theft monitoring and credit restoration to best protect the citizens of South Carolina,” DOR Director Bill Blume said in a statement after the announcement.
People and businesses could begin signing up Oct. 24, when the Experian contract expires.