As summer starts to get fully underway, the South Carolina Department of Consumer Affairs (SCDCA) is warning consumers about a common scam that targets hotel guests
The agency said scammers will call hotel guests in their rooms, attempting to “verify” the guest’s credit card information. Believing the caller is the front desk, the guests will then relay the requested personal information.
SCDCA spokeswoman Juliana Harris told South Carolina Radio that the scammers are also tricky about how they do it. “They’ll usually call after bedtime and get people off guard,” she said.
If a hotel guest gets a call saying it is someone from the front desk and they are asking for personal information, Harris said the best thing to do is hang up and go directly to the front desk to see if it was actually the employee.
SCDCA is releasing these tips to avoid becoming a victim:
* Hang up!-Never give (or verify) personal information to a cold caller.
* Contact the front desk- Call or walk down to the front desk directly to inquire about the call. Consumers should report the call to the front desk, even if they were not victimized.
* Remember – Hotel employees rarely call guests after 9 p.m. A call in the middle of the night should trigger suspicion.
* Report it – Report scams to SCDCA at 800-922-1594.