A cable company is set to create 550 new jobs in the North Charleston area.
Comcast officials this week announced the construction of a new 80,000 square foot “Customer Experience Center” in North Charleston. The center will provide customer care services and technical support for the telecommunications services Comcast provides.
Charleston County Economic Development executive director Steve Dykes said Comcast’s decision to build the facility may be based on their good business relationship with the city thus far. Comcast currently has a center in North Charleston for their cable TV service that Dykes said, “has been doing well for years.”
“They’re building a $21 million office complex, that will obviously create a lot of construction jobs on the front end. And then beyond that, the $21 million will be taxed by local entities such as the county and the city of North Charleston,” Dykes said. “We will experience a stream of revenue in taxes from that facility that will help fund public services here in this area. I think what is the most impressive impact is the annual estimated $17 million annual payroll from 550 job creation.”
The center will be located at 3450 Ingleside Boulevard in North Charleston. The facility is scheduled to be operational later this year, with 550 jobs being created over the next two years. Comcast will start filling positions later this year.
Dykes said though call centers are somewhat disrespected in economic development circles he believes that Comcast economic investment will pay off.
“There’s a lot of communities and economic developers who look at a call center as a plum of an economic development target, they look at the wages as not being quite as high but what I will say is over the years in Charleston county, is we’ve become utterly convinced that call centers have a real important role in the food chain here in the economy.”
Kimberly Washington contributed to this report